Banner Designs:
Do you accept custom orders?
Yes I do! I only have a couple of slots available for these every few months - but do get in touch to discuss your design and I will let you know availability. Simple.
Price based on font: When pricing the banners, the type of font used for each design is taken into consideration. This is because some are much more time consuming to sew around than others.
Care Instructions:
I definitely recommend ironing banners on a medium heat with lots of steam to remove any creases that may have appeared during shipping before you hang them up, so they look their absolute best.
It's fine to iron over the felt letters and borders - just ensure the iron isn't too hot. I prefer to iron on the back of the banner only.
Please do not try to wash your banner, if hung in a dry & clean space (e.g. not a damp room or a greasy kitchen) they shouldn't need washing - I reccommend using a lint roller (or even a light hoover) to easily and safely remove any dust that may collect over time.
Postage
Orders are sent out by Royal Mail - First Class Signed for as standard.
Returns or exchanges:
As a small one person business making one off designs - returns and exchanges are not encouraged. I do want you to be happy with your purchase though so please do get in touch if there are any issues. I'd ask that you cover any postage fees incurred from a return and would not refund the initial shipping cost. Banner would need to be returned in it's original state before a refund can be processed.